This site ("the Site") is offered to you, the customer by the Hampshire Hotel, 53 Val Plaisant, St Helier, Jersey JE2 4TB.

Acceptance of Terms and Conditions
You consent to the Terms and Conditions when you use the Site, without qualification. If you disagree with any part of the Terms and Conditions, you may not use the Site in any way.

Information on the Site and Limitation of Liability
The Hampshire Hotel offers all of the general information on the Site for purposes of guidance only. Please note that the published information may change at any time.

The Hampshire Hotel does not guarantee that information on the Site (including without limitation prices, descriptions or dates) is free from errors or omissions but we will use all reasonable endeavours to correct any errors or omissions as soon as practicable once they have been brought to our attention. All products and services featured on the Site are subject to availability. Availability at the offer prices is limited and The Hampshire Hotel reserves the right to extend, reduce or withdraw the offers at any time without notice.

All content and services on this Site are provided on an 'as is' and 'as available' basis. The Hampshire Hotel does not make any representation or give any warranty in respect of the Site or its content. In particular, The Hampshire Hotel does not give any warranty as to the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on this Site.

The Hamsphire Hotel will not be liable for any damages arising out of any failure to complete any transaction, or any use or delay or inability to use the Site, its content or any link to another website arising in contract, tort (including negligence) or otherwise except in the case of death or personal injury caused by The Hampshire Hotel’s negligence.

Where The Hampshire Hotel is liable for direct loss this will be limited to a maximum of the total price of the products or services in respect of which a claim is made (save for where the liability is for death or personal injury in respect of which there is no limit).

Copyright
Content included in the Site may be accessed for your own personal, non-commercial use only. You may also for this purpose download reasonable excerpts of this content to your hard disk provided that no more than one copy of any information is made. Other than this, you may not copy, publish, transfer, commercially exploit or otherwise use any content obtained from the Site.

Denial of Access
The Hampshire Hotel reserves the right to deny access to the Site at any time without notice.

Force Majeure
The Hampshire Hotel shall not be liable for any failure in the course of this Agreement if the same shall arise out of a force majeure event. This shall include without limitation denial of service or similar attacks, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks, or industrial action affecting The Hampshire Hotel or its suppliers.

Changes to the Site
The Hampshire Hotel may change any aspect of the Site or its content, including the availability of any suppliers, features, information, database or content.

Changes to Terms and Conditions
The Hampshire Hotel reserves the right to change or update these terms and conditions from time to time without prior notice. The current version of the Terms and Conditions will be displayed within the Site from the date on which any changes come into effect. Any use of the Site by you following any changes to the Terms and Conditions shall constitute your acceptance of such changes.

Links to Third Party Sites
This Web site may contain hyperlinks to Web sites operated by parties other than The Hampshire Hotel. Such hyperlinks are provided for your reference only. The Hampshire Hotel does not control such Web sites and is not responsible for their contents. The Hampshire Hotel inclusion of hyperlinks to such Web sites does not imply any endorsement of the material on such Web sites or any association with their operators.

Bookings and Reservations
If you make a booking on this site, please note that you are subject to The Hampshire Hotel booking conditions as clearly displayed on the Tariff and Reservation pages.

Data Protection
We may provide you with information by [post, telephone or e-mail] about other products and services, which may be of interest to you, in accordance with the consent we obtain from you at the time the data is collected. If at any time you wish to change this consent, then please contact us.

Governing Law
This User Agreement is between you and The Hampshire Hotel and is governed by the laws of Jersey. You hereby consent to the exclusive jurisdiction of the Jersey courts in all disputes arising out of or relating to the use of this Site.

Privacy Policy

The Hampshire Hotel Privacy Promise
The Hampshire Hotel is committed to protecting your privacy. We use the information we collect about you to provide services you request, to communicate with you and to personalise our information to you. We do not sell trade or rent your personal information to others. What information do we collect? How do we use it? We record the information forms you complete on our website. Our server, in common with nearly all web servers, logs each page that is downloaded from the site. We use the information to personalise the information we send you. We also use the information to provide products or information that you request. Some of our products are delivered by third parties. In this case, the information will only be used to fulfil your request. We also ask for your telephone number which enables us to contact you in relation to an enquiry you have made if there is a problem with your booking, or there is another genuine reason for doing so.

We analyse site usage to help us develop the design and layout of the site. We may also use the information we collect to occasionally notify you about important functionality changes to the Web site and (if you have consented) new Hampshire Hotel services and special offers we think you'll find valuable. Each time you receive a message, you have the option to decline to receive further marketing information relating to The Hampshire Hotel.

Competitions and Prize Draws
When you enter a contest or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. Each competition or prize draw may have specific terms and conditions.

As required by the UK Data Protection Act 1998, we follow strict security procedures in the storage and disclosure of information, which you have given us.

The Hampshire Hotel will never disclose information about you to third parties, except to fulfil your specific booking or information as some of The Hampshire Hotel services are delivered by third parties. The Hampshire Hotel will never sell, trade or rent your personal information to others...

If you would like to access the information The Hampshire Hotel holds on you, you can request this at any time.

By providing your contact details, you consent to the collection, use and processing of this information by The Hampshire Hotel to provide [and send you information about] our products and services. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

At any time you may elect to no longer receive any information or communications from The Hampshire Hotel. This can be done by emailing unsubscribe@thehampshirehotel.co.uk

Booking Conditions and Cancellation Charges for the Hampshire Hotel

Provisional Reservation and Confirmation of Reservations
If The Hampshire Hotel confirms the reservation this Contract is conditional on you the client supplying credit card details and the authority for charges to be deducted (including cancellation charges) on the payment terms outlined in the Schedule.

If credit card details and payment authority is not given to The Hampshire Hotel by you then subject to any outstanding obligation due to The Hampshire Hotel from the Contract will cease to be of effect. The Services that are the subject of the provisional reservation will be released and be resold without any further notification you.

Supply of the Services
The Hampshire Hotel shall provide the Services to you subject to the Contract.

We ask that you supply The Hampshire Hotel with with all necessary data or other information relating to the Services within sufficient time to enable The Hampshire Hotel to provide the Services in accordance with the Contract. You shall ensure the accuracy of all such information. Specific information requirements are contained in the Schedule. The Hampshire Hotel may at any time without notifying you make any changes to the Services which are necessary to comply with any applicable safety or other statutory requirements, or which do not materially affect the nature or quality of the Services.

Charges
The charges payable by you shall be detailed in writing by The Hampshire Hotel. If no charges are specified or additional and varied services are provided to you, you will be asked to pay the Standard Charges at the prevailing rate on the day the Services are provided and any additional sums which are agreed between The Hampshire Hotel and you for the provision of the Services .

The Hampshire Hotel may vary the Standard Charges from time to time.

Deposits
A standard deposit equivalent to the cost of the first room night is payable to the Hampshire Hotel. This varies depending on the room that you have selected. You will be advised of the correct amount when you make your booking.

The different requirements for deposits are set out in the Schedule.

Please see below

Payments
The payments to The Hampshire Hotel to be made by you (including deposits) are to be made on the date(s) and in the amounts to be calculated as specified and agreed.

If any services under the contract are varied prior to arrival then the payment made will reflect the latest details contained in the written details of The Hampshire Hotel.

Any additional charges due to The Hampshire Hotel from you for the Services shall be paid by you on presentation of an invoice.

Cancellation Charges (no shows)
We ask that you agree to pay charges to The Hampshire Hotel in the event of cancellation if you and/or your guests fail to take up the Services at the time and on the day specified in the Contract. The cancellation charges are calculated by reference to the Schedule attached.

The Hampshire Hotel will provide a cancellation number you in the event of you making a cancellation and that number must be used in any future dealings with The Hampshire Hotel. .

Schedule of Cancellation Charges
In the event of a cancellation of a confirmed booking a charge will be made. Please see the periods of notice shown below

Variation in Services Required
Any variation of numbers, accommodation and food and beverage requirements specified for the Services or other changes or additions must be agreed by the Client and The Hampshire Hotel in writing.

Liability of the Hampshire Hotel
When The Hampshire Hotel supplies the Services which include any services supplied by a third party, The Hampshire Hotel does not give any warranty, guarantee or other term as to their quality, fitness for purpose or otherwise, but shall, where possible, assign to you the benefit of any warranty, guarantee or indemnity given by the person supplying the services to The Hampshire Hotel.

The Hampshire Hotel shall have no liability to you for any loss, damage, costs, expenses or other claims for compensation arising from any instructions supplied by you, which are incomplete, incorrect, inaccurate, illegible, out of sequence or in the wrong form, or arising from their late arrival or non-arrival, or any other fault of yours.

Except in respect of death or personal injury caused by The Hampshire Hotel’s negligence, or as expressly provided in these Terms, The Hampshire Hotel shall not be liable to the Client by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the Contract, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by the negligence of The Hampshire Hotel, its servants or agents or otherwise) which arise out of or in connection with the provision of the Services (including any delay in providing or failure to provide the Services) or their use by you, and the entire liability of The Hampshire Hotel under on in connection with the Contract shall not exceed the amount of The Hampshire Hotel’s charges for the provision of the Services, except as expressly provided in these Terms.

Termination
The Hampshire Hotel may (without limiting any other remedy) at any time terminate the Contract by giving written notice to you if you commit any breach of these Terms, or if you go into liquidation, become bankrupt, make a voluntary arrangement with creditors or has a receiver or administrator appointed.

Your Responsibilities
Arrival and departure times for accommodation at The Hampshire Hotel are 2:00 pm. and 10 am respectively. If you arrive early we will check you in if possible and if not we will store your luggage and you can use the hotels facilities.

You are responsible for your behaviour and of your guests at The Hampshire Hotel and in particular for the orderly conduct of guests attending any function or staying in The Hampshire Hotel or otherwise making use of the Services. You must ensure that no noise or nuisance is caused either for The Hampshire Hotel or its other guests.

We ask that you comply with any reasonable request of The Hampshire Hotel and with any policies of The Hampshire Hotel as may apply to the Services from time to time.